Frequently Asked Questions
Help CenterPrivacy Policy
How we handle information you share with us
Last updated: August 10, 2026
We collect information that you choose to submit through our contact, ask-an-expert, and referral forms, along with information you share by phone or email. This may include your name, phone number, email address, service request details, property notes, and referral consent.
We use this information to respond to your request, provide estimates, schedule work, follow up on service questions, and manage referral requests. If you contact us about a property, we may also use the details to prepare an accurate recommendation or quote.
We do not sell personal information. We may share your information with service providers that help us operate the website or deliver messages, such as form delivery, email, hosting, or security tools. Those providers are only used as needed to support the site and our operations.
We may keep basic server logs and form records for business, security, abuse prevention, and recordkeeping purposes. Form submissions can include the information you enter, the page that led to the form, an IP address, a browser user-agent, and a timestamp.
When you allow Analytics & Performance in Cookie Preferences, we use Vercel Web Analytics and Speed Insights to collect anonymized page-view and performance information. If a search-log receiver is configured, we may also record site-search terms, the page searched, result counts, an IP address, a browser user-agent, and a timestamp so we can improve our content; without a receiver, the production search endpoint discards the event. These optional services remain off unless you enable them.
We use limited browser storage to remember your privacy choice and, when allowed, the page or service that led you to our contact form. You can review the technologies and purposes or change your choices in at any time.
You can contact us to request updates to information you submitted or to ask questions about how it is handled. For privacy questions, call 1-360-836-9363 or email info@kanditreeservice.com.